Mike Young

425-749-6101 • msamyoung@comcast.net • www.linkedin.com/in/mikesyoung

 

Sales Management / Business Development Professional

Telecomm and software sales management leader with proven intuitive-global understanding and approach to business that is grounded in the impact across an organization. Empower staff and team; mentor for personal and professional growth, set reasonable expectations and accountability. Recognized by senior management as a highly-driven negotiator and intelligent communicator skilled at quickly grasping sales situations and individualized customer needs. Core skills include:

 

·         Staff /Sales Training / Mentoring Programs	·         Product Launches
·         Sales Performance Goals / Review / Attainment	·         ROE / Colocation Negotiations / Agreements
·         Cross-functional Collaboration / Supervision	·         Infrastructure Technology Sales
·         Talent Acquisition	·         Conflict Resolution
·         Staff Succession Planning / Promotions	·         Sales Solutions
·         Reorganizations / Strategy Integration ·               Software / Data Center / Cloud	·         Customer Relationship Management (CRM) ·   Mobility / M2M / Wireless

Regional Vice President Sales, BroadSoft2014-2016

BroadSoft is the leading provider of hosted VOIP and Unified Communication software services in the world. Services include perpetual license and SaaS based software

·   Led sales, engineering and project team in sales and service efforts to 9 service provider and enterprise accounts on west coast finishing 2014 at 109% of plan

·   Top performing RVP in west region in 2015 attaining 107% of revenue plan

·   Acquired two new service provider accounts in 2014 & 2015 selling BroadCloud, a new cloud based subscription SaaS service based on the flagship hosted product of BroadWorks

 

Vice President Sales, Wave Broadband2011-2013

Wave is a Mid-Tier Cable MSO serving over 400K Residential and Business Customers in Washington, Oregon and Northern California.

·   Initiated and built a business sales organization from the ground up in Small Business, Enterprise, Wholesale/Carrier and Partner sales channels

·   Grew Business Services revenue 43% YoY in 2011 from 2010 and 41% from 2011 to 2012

·   Established activity and performance standards across channels including product, sales and systems training

 

Regional Sales Director, Sprint/Nextel2002-2010

Led team of 75 sales, service and management employees in 4 states providing B2B wireless and wireline voice and data products including Unified Communications. Responsible for $200M line of Business Products and Services.

·   Exceeded target for new customers with 30% YoY growth in 2007; ranked #1 regional director in US out of 30; first director in company to exceed both wireless and wireline objectives, President’s Circle award winner

·   Led Sprint Business Solutions task force for entry into new product line for managed services including mobile device management for Corporate libel users

·   Created Retention Management team in Pacific Northwest;  designed and developed initiatives  resulting in reduced business customer churn by 30% in 2008, and lowest churn company wide

·   Personally selected by Regional President for participation in Georgetown University, McDonough School of Business, Director Leadership Program from 2007-2008

·   Directed National Account Team in the Pacific Northwest; created effective and actionable plans to acquiring largest single wireless customer Boeing in the US with over 75,000 active users.

·   Awarded highest rating for Sales Director in U.S. from 2004-2009

 

 

Vice President & General Manager, Metromedia Fiber Networks/Abovenet1998-2002

Independently formed new team of 25 in new market of sales, outside plant, engineering and customer care employees covering Pacific Northwest markets. Promoted from Director of Business Development in 1999.

·   Led Metromedia's European expansion effort to 16 new markets in Western and Eastern Europe

·   Designed Metromedia’s fiber networks around key carrier and enterprise buildings in Seattle, Portland, Los Angeles and San Francisco reducing incremental costs to construct while adding $15M incremental revenue

·   Negotiated a revenue sharing arrangement for the use of the strategic right of way between San Francisco and San Jose with the State of California

·   Cultivated new sales efforts to Microsoft, Sun, Boeing, Real Networks, Amazon.com, multiple CLEC’s, and utility companies; resulted in new sales revenues in excess of $30M annually

 

Director of Sales & Bus Development, Telserv1997-1998

Built new sales team, products, and acquired high profile accounts for this start up. Telserv provided software services on a licensing and pay for use transaction basis (SaaS). Acquired new accounts including but not limited to: Harry and David, Bowflex, and the City of Lake Oswego, OR. 

·   Tripled sales revenues in less than 12 months

 

Vice President Sales, WorldCom (formally Metromedia)1993-1997

Led 250 sales people, 10 Sales Managers and 4 Directors in six western states through 5 mergers and acquisitions.

·   Developed company wide sales incentive plans, driving revenue growth from $25M in 1993 to over $45M by 1996; promoted to VP position after successful merger with Metromedia

·   Directed and controlled activity of a broad functional area through District Sales Directors; planned, organized, led, and executed balanced sales growth through strategic planning and execution

·   President’s Circle winner 1993 recognized for outstanding team sales results

 

Bachelor of Arts, The Ohio State University, Columbus, OH

Member of the Varsity baseball team

 

Citizen Warrior Award

2010-2011 for Outstanding Business Leadership Excellence. Awarded by Wing Commander of the 445^th Airlift Wing, Joint Base Lewis/McChord.